Home FAQs Frequently Asked Questions If you have a technical question, please get in touch with our sales team on 01924 259999. Can I buy online? No, you can not buy products online. Where are you based? Our head office is in Crigglestone in Wakefield, and we have a depot in Gateshead. What are your opening times? Monday to Friday: 8:30am – 5pm Saturday to Sunday: CLOSED Do you provide warranty on the equipment you supply? Yes typically this is one year, however under certain conditions this can be increased our full details are in our terms and conditions What quality accreditations do you have? We are accredited to ISO 9001: 2015 and ISO 45001: 2018 Can you supply certificates of testing and conformity? Yes if they are requested at the point of ordering we can provide test certificates and certificates of conformity and certificates of origin. Do you offer credit accounts? Yes for UK customers where a successful trading relationship has already been established. We would run a credit check. And we would set the credit terms generally 60 days end of month. Can you do hydraulic repairs? Yes we run a comprehensive hydraulic repair and refurbishment service.